# Strategic Plan

Strategic planning

The BC Ombudsperson’s strategic plan and associated service plan serve as a road map for our collective vision, goals and strategies for serving the people of British Columbia in the years ahead.

2021/26 Strategic Plan

Our Vision

Fairness and Accountability in British Columbia’s Public Services

Our Mandate

British Columbia’s Independent Voice for Fairness and Accountability

Our Goals

Deepen our connection with the public

Enhance and modernize our services

Expand our investigative impact on fairness in public services

Help authorities to prevent unfairness before complaints arise

Support implementation of whistleblower protections across the broader public sector

Advance and support Reconciliation through our work with Indigenous peoples

Be an inclusive, supportive and engaged workplace

Strategic Plan

 2021-2026 Strategic Plan

 2016-2021 Strategic Plan

 2010-2014 Strategic Plan

 2006-2010 Strategic Plan

 2001-2005 Strategic Plan

 1997-2001 Strategic Plan

Service Plan

 2027-2029 Service Plan

 2026-2028 Service Plan

 2025-2027 Service Plan

 2024-2026 Service Plan

 2023-2025 Service Plan

 2021-2024 Service Plan

 2020-2023 Service Plan

 2019-2022 Service Plan

 2018-2021 Service Plan

 2017-2020 Service Plan

 2016-2019 Service Plan

 2015-2018 Service Plan

 2014-2017 Service Plan

 2013-2016 Service Plan

 2012-2017 Service Plan

 2011-2016 Service Plan

 2010-2015 Service Plan

 2006-2008 Service Plan

 2004-2007 Service Plan

 2003-2006 Service Plan