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May 09, 2016
The Office of the Ombudsperson is pleased to circulate our Strategic Plan for 2016-2021. This five-year guiding document maps our goals as an organization and provides a compass for getting there. Ombudsperson staff, public autho...
March 10, 2016
The Office of the Ombudsperson is pleased to circulate our latest guide to improve fairness in local government.   Not only do best practices improve service quality, reduce costs and inspire public confidence – they can red...
February 29, 2016
The Office of the Ombudsperson is working on a new strategic plan that will map out our goals and determine how we will get there over the next five years. Strategic planning processes establish the organizational vision, long-te...
January 18, 2016
The Office of the Ombudsperson is holding a mobile clinic to help B.C. residents with complaints about provincial and local public authorities.  For the first week of February, we will be in five Lower Mainland communities to...

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