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November 29, 2017
By Jay Chalke, Ombudsperson "An Ombudsperson is neither an advocate for the complainant nor an apologist for the public body.”  Our role is to see to it that public bodies act fairly and reasonably when they deal with ord...
November 24, 2017
Join us for the next webinar, Fairness in Practice - Aspects of Procedural Fairness, on Tues, Dec 12 at 10 a.m. This 45-minute webinar will explain the concepts of procedural fairness in administrative decision making and pro...
November 07, 2017
B.C.’s Ombudsperson Jay Chalke released his 2016-2017 Annual Report November 7, 2017. The Report details a year’s work upholding administrative fairness across B.C.’s more than 2,800 provincial and local public authorities. “We h...
July 31, 2017
On July 10 - 14, I had the pleasure of taking the Office of the Ombudsperson’s mobile complaint clinic to Salmon Arm, Revelstoke, Golden, Invermere and Cranbrook. Starting early each day, we met face-to-face with dozens of residen...

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