October 07, 2016
Autumn 2016 Newsletter
In this issue:
- Ombuds on the road: The mobile complaint clinic tours B.C.
- Request for refund: Getting fair treatment for a senior in residential care
- Local government outreach: Helping officials and staff prevent unfairness
- Practical resources: Our new Quick Guide to Resolve Complaints and other helpful guides for authorities, advocates and citizens
- Our June 2016 report: Prison inspection recommendations fully accepted