An Unfortunate Dust-up

Authority Ministry Of Forests, Lands and Natural Resource Operations

After several weeks of hot July weather, Ned had a problem blanketing his farm. Dust from an adjacent provincial forest service road was choking his produce and aggravating his farm animals.

Ned called the ministry to complain about the dust and was referred to the forestry company responsible for maintaining the road. When Ned called the company he was told dust suppression was not one of their maintenance responsibilities. Ned called us.

When we contacted the ministry, they agreed to review Ned’s complaint and work with the company to find a reasonable solution. As a result of our intervention, the ministry arranged dust control with the company and provided Ned with a ministry staff contact whom he could contact in the future, if necessary. Ned was pleased to have his problem addressed.

Resolved via Early Resolution.

Category Work and Business
Type Case Summary
Fiscal Year 2015
Location The Interior