Honouring Commitments: An Investigation of Fraser Health Authority's Transfer of Seniors from Temporarily Funded Residential Care Beds
|Uploads||Full Report, News Release, 2013 Update, 2014 Update, 2015 Update|
|Authority||Fraser Health Authority|
|Classification||Special Report No. 33|
On February 14, 2012 the Ombudsperson released Special Report No. 33 Honouring Commitments: An Investigation of Fraser Health Authority’s Transfer of Seniors from Temporarily Funded Residential Care Beds. This investigation was the result of complaints received by the Ombudsperson after the Fraser Health Authority (FHA) reversed an earlier written commitment made to seniors at a residential care facility in Surrey.
People complained to the Ombudsperson about the actions taken by FHA beginning in 2008, when FHA made a written commitment to seniors in temporarily funded beds in a residential care facility in Surrey that they would not have to move from that facility. FHA later went back on its commitment and told seniors still living in that facility that the health authority could no longer fund the beds and that they would have to move within a month and a half.
The issues investigated included:
The Ombudsperson found that the FHA acted unfairly in deciding to move the residents out of temporarily funded beds in light of its prior written commitment. The investigation resulted in seven findings and nine recommendations.
Key recommendations to FHA included:
Fraser Health Authority agreed to implement all of the recommendations.
|Date||Tuesday, February 14, 2012|