The Best of Care: Getting it Right for Seniors in British Columbia (Part 1)
|Uploads||Full Report, News Release, 2014 Update, 2015 Update|
|Authority||Ministry of Health Services, Ministry of Healthy Living and Sport|
|Classification||Public Report No. 46|
In December 2009, the Ombudsperson issued The Best of Care: Getting it Right for Seniors in British Columbia (Part 1), the first of two reports on the Ombudsperson’s systemic investigation into the care of seniors in B.C. The first report included ten recommendations made to the then Ministry of Health Services and Ministry of Healthy Living and Sport in the following areas: rights for seniors in residential care; access to information about residential care; and the role of resident and family councils. The ministries fully accepted four of the recommendations and these were implemented prior to the 2011/12 fiscal year.
Update on Recommendations
The ministries indicated their acceptance of the intent of the other six recommendations -- R1(c), R1(d), R2(a), R3(a), R3(c) and R3(d). Since our 2010/11 annual report, the Ministry of Health has made progress toward meeting these recommendations, summarized as follows:
As indicated above, the ministries of Health Services and Healthy Living and Sport fully accepted four of the Ombudsperson’s ten recommendations – R1(a), R1(b), R2(b) and R3(b). Recommendations R1(a) and R1(b) were accepted and implemented prior to fiscal year 2010/2011. The remaining two accepted recommendations were implemented in 2010/2011 as follows:
While the Ministries of Health Services and Healthy Living and Sport indicated their acceptance of the intent of the other six recommendations – R1(c), R1(d), R2(a), R3(a), R3(c) and R3(d) – they proposed alternative actions that did not appear to adequately address the issues identified. However, we welcomed updates about any actions taken with the intention of implementing our recommendations and were informed that the following actions were taken in fiscal year 2010/2011.
|Date||Thursday, December 17, 2009|