B.C. Ombudsperson to meet Delta seniors

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Victoria – B.C.’s Office of the Ombudsperson wants to hear from Delta’s senior community. Ombudsperson Jay Chalke will be presenting on Fairness for Seniors, hosted by Deltassist Monday Feb. 1, 2:00 to 3:00 p.m. at 9097 120 Street in North Delta.

“The Office of the Ombudsperson helps seniors get the fair treatment that everyone deserves,” says Chalke. “I look forward to hearing about the challenges and opportunities Delta’s seniors face when dealing with public bodies.”

Chalke will provide updates on his office’s investigations and recommendations impacting home and community care, adult guardianship, residential care services and other sectors that frequently involve seniors.

Ombudsperson investigations are largely prompted by complaints from individuals, but the results can help many people, Chalke says. Independent from government, the Office of the Ombudsperson can impartially investigate complaints from anyone impacted by unfair actions of ministries, health authorities, local governments and hundreds of other provincial public authorities.

“Everybody has the right to submit a complaint to the Office of the Ombudsperson confidentially and free of charge,” says Chalke. “You may reach us by phone, mail, web, or visit in person at one of our mobile intake clinics.”  

Residents who wish to make a complaint in Delta may attend one of two mobile complaint clinics. Ombudsperson staff will be in North Delta on Feb. 1 and Tsawwassen on Feb. 5. Appointments are not limited to seniors and may be made by calling the Office of the Ombudsperson toll-free at 1-800-567-3247. 

Since 1979, the Office of the Ombudsperson has had a statutory mandate from the provincial legislature to uphold fair and reasonable conduct by provincial public authorities. In addition to investigating individual complaints, the Ombudsperson also publishes systemic investigations and recommendations for changes that address administrative unfairness and improve public administration in B.C.

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Media Contact: Brad Densmore, Outreach Information and Education Officer | 250 356 7740
Media Advisory and biography enclosed

Date Thursday, January 21, 2016